Dog License Renewal Instructions

IMPORTANT UPDATE — JAN. 30, 2025: Due to a technical error, online dog license renewals will be unavailable at this time. The Town Clerk's Office has alerted the online portal company, and this page will be updated when the issue has been corrected. In the interim, the public can still renew a dog license in person at the Town Clerk's Office or through the mail. We apologize for the inconvenience.

For dog owner/keepers who previously created a record in the Dog License Portal:

1. Login to your OpenGov account. 
2. Click on My Account at the top right of the screen – a list of licenses available for renewal will appear in the “Action Required” section.
3. Click on Renew Now and click “Yes, Begin Renewal” in the pop up. You may have more than one record to process, or multiple dogs under one record. 
4. Check your contact information and update as needed then click Next to proceed.
5. If you have moved, update the Location information or click Next to proceed.
6. In the Applicant section, update information if needed or to add a second owner. Click Next.
7. Special License – review, update if your answer has changed, and click Next.
8. Click Edit on the right of the dog information row for each dog you still have; click Remove for any dog that you no longer have and add a comment in the portal to notify us. You must update information about each dog and verify that the rabies shot is up to date. Attach a new rabies certificate in the individual dog record if the previous shot has expired; the rabies certificate must be a PDF, JPEG, or Word Document (we cannot accept HEIC format). As each dog is updated, scroll to the top of the section and click Save. When all dogs are updated, click Next.
9. Sign and click Next.
10. There are no attachments needed, so click Next.
11. Click Confirm and Submit.

Once the renewal has been submitted, a clerk will review the information provided and either approve for payment (options for payment are given in the payment due email) or send a message through the portal asking for additional information. When payment is received the tag will be issued and mailed with a copy of the license.

To use the Portal for the first time and claim the record created for your dog(s) 

1. Enter the Dog Licensing Portal – you will need to create a username and password and must have an email address.
2. Under Resources, toward the bottom right side of the screen, click Claim a Record.
3. Enter the Registration Number shown on the paper copy of the dog license from 2024. This is not the dog tag number. The format is DOG-(number). Contact our office 802-251-8157 or email [email protected] for assistance.
4. Follow steps 4 – 11 in the renewal instructions section above.

Once the renewal has been submitted, a clerk will review the information provided and an email will be sent with payment amount due and options for making the payment. When payment is received the tag will be issued and mailed with a copy of the license.